How did Infraspeak’s easy interface seal the deal and enhance Holmleigh Care’s onboarding process?

About Holmleigh Care

Holmleigh Care was founded in 1999 and provides care at home, supported living, and residential care for people with a range of needs, including autism, acquired brain injuries and physical disabilities. They have around 40 specialist sites distributed around the UK. 

The challenges

There was a severe lack of structure and organisation

• There was no maintenance or compliance plan in place

• They had no working relationships with contractors

There was no way to follow work updates

• Work orders could last up to 12-14 months and were still being managed manually

Intelligent maintenance with a user-friendly interface to boot!

Prior to Infraspeak, they had no way of tracking KPIs or collecting data. He lacked visibility over crucial developments, and they were running important tasks manually, such as keeping track of certificates and checking compliance. Once he started using Infraspeak, this became simple and pain-free — Matt finally had a simple way of managing maintenance and compliance in the Holmleigh Care health facilities. 

The Head of Estates at Holmleigh Care understood that it would be a massive cultural shift for his staff just to transition to computers, let alone something as potentially complex as a CMMS or CAFM. Matt loved our user-friendly interface and compared its usability to that of an Apple phone — he fully trusted that his staff would be able to adapt, and that was crucial.