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Sundeala is known for being the creator of the world's first fibreboard for construction in 1898. Over a hundred years later, it remains one of its leading manufacturers.
These days the company combines traditional manufacturing methods with cutting-edge technology to offer a sustainable, 100% circular cellulose fibreboard and sends absolutely nothing to landfill in the process. They also refrain from harmful chemicals, volatile organic compounds (VOCs), or formaldehyde. Plus, their products are still 100% British-made.
Maintenance Manager, Mike Kelly, took over manually run operations in need of transformation.
To-do lists were written on a whiteboard, and jobs were on bits of paper.
Mike first tried to solve the problem with Excel but this didin't work either.
Data was still missing.
“They don’t even ask me what to do anymore, they just do it. Stuff just happens. Nobody wanders around aimlessly, they just look at the app and say ‘Oh, that needs doing’ and get on with that. Uptime increased a couple of hours a week.“
Infraspeak helped Mike go from urgent calls at 4 a.m. to seamless operations he can follow inside work hours. Suddenly they have a centralised, digitalised log of work orders and equipment history, transparent, real-time execution and Mike can spend more time doing what really matters: strategising on improving their operations.
Mike reports time savings of over 2 hours a week, equating to 13 days a year, and says the number of calls he receives has dropped by 60%. His technicians are now more indepedent and can leave any important notices directly on the app.
“Today we have a more reliable, centralised and accessible process which works for everyone. Not only on the field, which is where things happen, but also in our back office, where the sales process has become much more fluid.”
“We save about 8 hours a week on administrative tasks.”
“The Housekeeping team quickly adapted to Infraspeak and they love it. They’re now reporting and fixing 70% of breakdowns using the Infraspeak Direct app.”