“The technician can finally focus on doing what he does best: maintenance. Infraspeak handles the rest.”
Read full story“The technician can finally focus on doing what he does best: maintenance. Infraspeak handles the rest.”
Pedro Graçafrom Frostline
Read full story“They don’t even ask me what to do anymore, they just do it. Stuff just happens. Nobody wanders around aimlessly, they just look at the app and say ‘Oh, that needs doing’ and get on with that. Uptime increased a couple of hours a week.“
"We had a demo and it sort of sold itself to us straight away. We liked everything we saw on the demo and told him [their manager] to go for it."
"We already relied on a modern tech stack to run other crucial areas of our operations and so it was an immediate bonus to learn that Infraspeak provided seamless integrations with all the platforms that were already in place."
"Every weekend, I analyse the major quality complaints on TripAdvisor, Booking, and MyPortal. I filter through Infraspeak to identify the tickets related to these complaints and check the time spent on solving these problems."
“Infraspeak is a simple, intuitive, practical and functional tool that has added standardisation and harmony to my operation.“
"Infraspeak has completely transformed how we manage maintenance. Real-time data and improved communication have given us the control we need to keep our restaurants running smoothly. It's not just about saving time — it's about giving our team confidence that everything is under control."
"In terms of ease and speed of accessing information, [the data] is definitely more accessible. Anyone can access the platform and quickly find what they are looking for in real-time."
"Infraspeak is incredibly easy to use and our team loves it! It's a bit like picking up an iPhone – you know how to use it right away and don't need lengthy lessons or training."
"As part of the UNICA Group team for several years, I have witnessed firsthand the digital transformation driven by Infraspeak. Initially, we encountered some resistance to change. However, as the implementation progressed, we all began to see the tangible benefits the platform offered."
"We had already tried other tools. Much due to the intuitive interface, it worked well with Infraspeak. We feel listened to because we have a very good relationship with the Customer Success team. So we have the freedom to negotiate the improvements we need."
"We have access to a lot of data, which we pass on effectively to our teams, leaving a history of information for the engineer in charge. This means that technicians don't have to waste time finding someone or guessing what happened in a given situation. This information is readily available, making work easier and more efficient."
"With Infraspeak, we can see the status of each facility — number of pieces of equipment per building, faults, etc. — at any time and with just two clicks. We can design and carry out large-scale changes without having to go on site."
"We unanimously realised that Infraspeak is not a conventional maintenance management tool, at all — it's more evolved, it can integrate with other systems, etc."
"The platform makes our lives a lot easier, every day. But it's the people who make the platform. And for me, the biggest advantage of Infraspeak is the people who are involved in this work."
"The fact that the app's menu is very simple helped a lot with the team's acceptance. If I went to another operation, I have no doubt that I would take Infraspeak, because I know it, I'm sure it works and I feel it's an easy tool to use, offering a good user experience."
"Not only is the system easy to navigate, but it also demonstrates the company's expertise in creating user-friendly solutions. Infraspeak's commitment to collaboration has been excellent, as they actively sought our opinion and ensured that our needs were observed at every stage."
"Operators can now relax and look at the dashboard — everything is working more smoothly and transparently."
“The aim is for all the information to be gathered in one place to make life easier for all of us.”
“Infraspeak is the go-to solution for facilities and property management.”
“Technicians today don’t want anything else. With Infraspeak you have more control over your work and reporting is automatic.”
“Compared to the previous software, with Infraspeak we lose much less information. In addition, the platform allows us to review each job with ease and adjust plans and resources in the best way.”
"Infraspeak represented a big qualitative step forward. We went from the Stone Age to the 21st century, and Infraspeak was fundamental to that.”
“To be perfectly honest, before Infraspeak came along, everything was a bit of a nightmare!”
“Technicians today don’t want anything else. With Infraspeak you have more control over your work and reporting is automatic.”
“Infraspeak has eliminated 80% of calls and emails exchanged between maintenance and other departments.”
“Infraspeak has eliminated a lot of administrative work because we no longer need to do daily maintenance reports. With two clicks, we can see what technicians are working on.”
“The Housekeeping team quickly adapted to Infraspeak and they love it. They’re now reporting and fixing 70% of breakdowns using the Infraspeak Direct app.”
“Today we have a more reliable, centralised and accessible process which works for everyone. Not only on the field, which is where things happen, but also in our back office, where the sales process has become much more fluid.”
“The technician can finally focus on doing what he does best: maintenance. Infraspeak handles the rest.”
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