Prisma Facilities alternatives · 2026

Prisma Facilities alternatives: modern software for maintenance management

Basic features locked behind add-ons and integration friction in Prisma Facilities? Compare more complete maintenance platforms.

Schedule a demoJump to comparison

OVERVIEW

Prisma Facilities alternatives: modern software for maintenance management

Prisma Facilities is a Brazilian facilities management software known for how customisable it is: custom dashboards, event automation and advanced SQL queries — features praised by teams already using the tool to generate preventive, corrective and inspection work orders. For companies already running SAP, Oracle, TOTVS or ServiceNow, that promise of enterprise integration is one of the main reasons for interest in the product.

But some of Prisma’s own users report limitations: basic features locked behind extra costs, real difficulties integrating with other systems (despite the product’s positioning) and a document management module that still needs to evolve. Add to that a still-small market presence, with few public reviews available, and it becomes clear why maintenance and facilities teams tend to compare the platform against other options before signing a contract.

In this article, we compare Prisma Facilities with four platforms that address similar needs in the Brazilian market — including Infraspeak — assessing ERP integration, field mobility, pricing flexibility, ease of use for technical teams and the ability to grow alongside the operation.

METHODOLOGY

How we evaluated these alternatives

To build this comparison, we prioritised the criteria that really matter to maintenance and facilities teams in Brazil. Wherever possible, we based our conclusions on verified reviews from Capterra and G2, and flag where public data is limited.

  • Field usability and offline mode

    We assessed field usability, including offline functioning in the mobile app — essential for technicians working in areas with unstable connectivity.

  • ERP integration depth

    We analysed how deep ERP integration goes, since mid-size and large companies often already run SAP, TOTVS or Oracle and don’t want to duplicate processes.

  • Pricing flexibility and transparency

    Pricing flexibility and transparency were part of the analysis, comparing published tables against on-request models.

  • Ease of adoption for technical teams

    Ease of adoption by technical teams with no IT background — a decisive factor for the success of the implementation.

  • Ability to scale

    Finally, we considered scalability: whether the platform supports the operation growing without forcing a system change in the medium term.

SUMMARY COMPARISON

Summary comparison table

Last updated: July 2026 — prices and ratings verified on Capterra, G2, GetApp and the vendors’ official websites.

Platform

Best for

Key differentiator

Starting price

Rating (Capterra)

Infraspeak

Complex facilities with internal teams and external providers

Complete collaborative platform (CMMS + Infraspeak Network + AI)

Personalised (talk to sales)

4.7 ⭐ (137 reviews)

Prisma Facilities

Companies with an enterprise ERP already in place (SAP, Oracle, TOTVS)

High customisation via dashboards and SQL queries

Personalised (talk to sales)

4.6 ⭐ (7 reviews)

Optimus

Networks of malls, hospitals and large commercial buildings

Vendor-declared scale: 40k+ users and 500k+ work orders

On request (no public data)

No verifiable profile on Capterra or G2

Fracttal One

Companies that want to try an international CMMS before buying

A real free plan (Starter) + its own IoT module (Fracttal Sense)

Free (Starter) / paid on request

4.8 ⭐ (1,784 reviews)

TRACTIAN

Heavy industry needing predictive monitoring

CMMS + proprietary IoT sensors in a single platform

Personalised (talk to sales)

4.8 ⭐ (85 reviews)

LIMITATIONS

Where Prisma Facilities falls behind

Before we get to the alternatives, it is worth understanding where Prisma Facilities falls short according to those who already use the tool day to day.

Basic features locked behind extra costs

A verified Capterra reviewer sums up the problem: “some simple features were locked and it required paying extra”. For teams already paying for a customised on-request solution, finding out after implementation that basic features require an extra payment creates budget friction and delays full adoption of the platform.

Integration friction, despite the ERP positioning

Prisma Facilities officially integrates with SAP, Oracle, TOTVS and ServiceNow, yet reviewers still point to friction: “I believe it’s not exclusive to Prisma, but there’s a certain difficulty integrating with other systems”, reports a Capterra user. When integration is one of the main selling points, this kind of caveat weighs on the buying decision.

Limited document management

Another point raised by verified users is that the document management module “could be improved” — a relevant gap for operations that rely on reports, certificates and maintenance records organised inside the system itself.

Still-small market presence

Prisma Facilities has just 7 verified reviews on Capterra and no identifiable G2 profile. That does not invalidate the positive experience of those already using the tool — there are even glowing reports among those seven records — but it makes it harder for new buyers to assess the product with a robust comparison base, something that weighs especially in corporate purchasing decisions.

THE ALTERNATIVES

The Prisma Facilities alternatives worth evaluating in 2026

#1 · Alternative

Infraspeak

4.7Capterra

Complex facilities with internal teams and external providers

Pros
  • Interface considered intuitive even by technicians with little digital familiarity
  • Customer support cited as one of the platform’s strongest points (4.8/5 for support on Capterra)
  • Data centralisation that replaces manual controls in spreadsheets
Cons
  • Users report a learning curve for those who have never used a CAFM before
  • Analytics and reporting features are limited without additional modules
  • The inventory management module is still evolving, according to G2 reviewers

With Infraspeak, there is a more complete way to do this.

Infraspeak is a collaborative intelligent maintenance management platform, founded in 2015 and used today by more than 900 companies across different countries, managing over 3 million assets every day. Its core concept, “Work as One”, connects internal teams, external providers and stakeholders in a single platform — going beyond work-order management to cover the entire maintenance and facilities operation.

How Infraspeak addresses the gaps
  • Where Prisma locks basic features behind extra costs, Infraspeak brings the essential modules together — work orders, preventive maintenance, asset tracking, compliance and mobile app — in a single personalised commercial proposal, with no reports of extra charges for day-to-day features in the platform’s verified reviews.
  • Where Prisma reviewers report friction integrating with other systems, Infraspeak Hub connects the platform to more than 20 native tools, including WhatsApp, Gmail, Google Sheets, Microsoft Teams, QuickBooks Online and Zoho CRM — reducing the need for parallel manual processes.
  • And where Prisma has just 7 public reviews, Infraspeak adds up to 137 reviews on Capterra (4.7 rating) and 34 on G2 (4.6 rating), with verified customers such as Siemens, Veolia, Sandvik, Mitsubishi Electric and Primark — a broader social-proof base to support the buying decision.
Key features
  • Corrective and preventive work-order management, with scheduling and recurrences
  • Infraspeak Gear™: artificial intelligence for forecasting and automating administrative tasks
  • Infraspeak Network™: direct collaboration with external service providers
  • Asset tracking via QR code and NFC
  • Full mobile app for field technicians (iOS and Android), with real-time checklists and photos
  • Multilingual support, including Portuguese
Pricing

Like Prisma, Infraspeak does not publish a public price table — the model is personalised, defined in contact with the sales team according to the number of users and modules needed.

  • Capterra: 4.7/5 (137 reviews)
  • G2: 4.6/5 (34 reviews)
  • Customer support: 4.8/5
Schedule a demo
#2 · Alternative

Optimus

Networks of malls, hospitals and large commercial buildings

Pros
  • Usage scale disclosed by the vendor
  • Specific focus on large-scale building operations
  • Wide variety of native reports and dashboards
Cons
  • No verifiable profile on Capterra or G2, which makes it hard to assess the real customer experience through independent sources
  • Pricing entirely on request, with no upfront transparency
  • Adoption figures and productivity gains disclosed only by the vendor, without independent validation

Optimus, developed by the Construmarket group (more than 20 years in the market), is described by the vendor itself as one of the most-used facilities and building maintenance management platforms in Brazil, with more than 40,000 users and 500,000 work orders executed. It specialises in complex building operations — malls, hospitals, schools and logistics warehouses — with cited customers such as RioMar Aracaju, Shopping Vila Olímpia and Salvador Norte Shopping.

Key features
  • Corrective, preventive and predictive work-order management
  • Digital checklist with photos and QR Code for assets
  • Real-time team geolocation
  • Dashboard with more than 30 chart types and 60 reports
  • Temperature monitoring via IoT sensors
Pricing

Not published. The website uses a demo-scheduling model, with no reference prices publicly available.

  • No verifiable profile on Capterra or G2
#3 · Alternative

Fracttal One

4.8GetApp

Companies that want to try an international CMMS before buying

Pros
  • A real free plan, something neither Prisma nor Infraspeak offers today
  • Value for money frequently cited by users versus North American alternatives
  • Large volume of public reviews on GetApp
Cons
  • Initial setup considered complex by some users, especially when registering locations and warehouses
  • Dependence on an internet connection, with limited offline access
  • Work orders cannot be edited after closing, requiring parallel control in spreadsheets according to user reports

Fracttal One is a 100% cloud CMMS/EAM platform, Chilean in origin with a strong presence in Latin America, including Brazil. It positions itself as a more affordable alternative to North American solutions, with strong mobile adoption — GetApp records more than 1,774 reviews of the platform.

Key features
  • Work-order management, preventive and corrective maintenance
  • Asset management with full hierarchy and inventory management
  • AI assistant for analysis and suggestions
  • IoT monitoring via its own sensors (Fracttal Sense)
  • Integrations with SAP, Oracle, Salesforce and SCADA/BMS via API
Pricing

Free Starter plan with basic maintenance management features; paid plans with IoT, BI and ERP integrations are personalised, on commercial request.

  • GetApp: 4.8/5 (1,784 reviews)
#4 · Alternative

TRACTIAN

4.8Capterra

Heavy industry needing predictive monitoring

Pros
  • Predictive monitoring with its own sensors, with installation described by users as simple
  • Recognised security certifications (ISO 27001, SOC 2 Type II)
  • 98% positive sentiment on Capterra
Cons
  • Learning curve considered steep by some users, according to G2
  • False positives (false alerts) cited as an area for improvement
  • Cost perceived as high by some G2 reviewers
  • Aimed mainly at heavy industrial environments, less focused on building, hotel or hospital facilities — the segment where Prisma and Infraspeak operate more directly

TRACTIAN is a Brazilian CMMS that stands out for combining its own IoT sensors with maintenance software in a single platform, with strong adoption in the industrial sector. The company was recognised as a “Leader” in the G2 Fall 2025 Report in the CMMS and Asset Management categories, and has 85 reviews on Capterra with a 4.8 rating. Cited customers include Bosch, Kraft Heinz, Stellantis, Whirlpool and Cummins.

Key features
  • Complete CMMS: work orders, preventive maintenance, asset tracking
  • Condition monitoring via IoT sensors (vibration, temperature, RPM)
  • AI-powered predictive alerts
  • KPI dashboards (MTBF, MTTR, OEE)
  • ISO 27001 and SOC 2 Type II certifications
Pricing

Personalised, on request. The company says it will match any competitor CMMS quote with an additional 15% discount (“Best Price Guarantee”).

  • Capterra: 4.8/5 (85 reviews)

INTEGRATIONS

Integrations

Prisma Facilities builds part of its value proposition around named enterprise integrations — SAP, Oracle, TOTVS and ServiceNow — which is a real strength for companies already running those systems. Even so, some of its own users report practical difficulties connecting the platform to other day-to-day tools.

Infraspeak approaches integration more broadly, through Infraspeak Hub, which connects the platform to more than 20 native tools covering ERP, CRM, BMS and IoT, including WhatsApp, Gmail, Google Sheets, Microsoft Teams, QuickBooks Online and Zoho CRM. This covers both enterprise integrations and the communication and productivity tools that facilities teams use every day, without relying solely on specific ERP connectors.

For operations that already run entirely on SAP, Oracle or TOTVS and prioritise that specific fit above all, it is worth confirming directly with the Infraspeak team which connectors are available or in development for your ERP. For operations that need broad integration with communication, productivity and IoT tools from day one, Infraspeak Hub tends to cover more ready-to-use use cases, with no need for custom development.

DECISION GUIDE

Which Prisma Facilities alternative is right for you?

  • You want a complete maintenance and facilities management platform, with robust social proof, broad integration with day-to-day tools and well-rated customer supportInfraspeak

    Infraspeak is the most balanced option in this comparison.

  • Your operation already runs entirely on SAP, Oracle or TOTVS and the priority is advanced customisation with dashboards and your own SQL queriesPrisma Facilities

    Prisma Facilities remains a valid option, provided you confirm with the vendor which features are included in the plan and which carry an extra cost.

  • You manage networks of malls, hospitals or large commercial buildings and want a platform with a declared track record of scale in that specific segmentOptimus

    Optimus deserves an evaluation, with the caveat that its customer-satisfaction data comes only from the vendor itself.

  • Budget is the main constraint and you want to try a tool at no cost before decidingFracttal One

    Fracttal One is the only option on this list with a real free plan.

  • Your operation is predominantly industrial and predictive monitoring via sensors is a priority over facilities management in generalTRACTIAN

    TRACTIAN is the most specialised alternative.

FAQ

Frequently Asked Questions

1. Is Prisma Facilities still a good option?

2. How much does Prisma Facilities cost?

3. Is it possible to migrate from Prisma Facilities to Infraspeak?

4. What is the best free alternative to Prisma Facilities?

5. What are the main differences between Infraspeak and Prisma Facilities?

Ready to see Infraspeak in action?

Book a free demo and see how the platform fits your maintenance and facilities operation. Or explore customer success stories.

Schedule a demoExplore customer stories

Infraspeak Platform

OverviewInfraspeak Hub™Infraspeak Gear™Infraspeak Network™Web & MobileIntegrationsPricing

Capabilities

Preventive MaintenanceReactive MaintenanceAnalytics & ReportingControlCommunicationProcurementCompliance

Industries

Facility ManagementFacilities ServicesMaintenance ManagementHospitalityHVAC Lifts / ElevatorsElectrical MaintenanceRetailOfficesHealthcareEducation

Resources

Our CustomersContent LibraryInfraspeak BlogIFM CommunityInfraspeak AcademySecurity Trust Center

Infraspeak

About UsCareersPressPartners ProgrammeDistribution PartnersGet In TouchSitemap
Infraspeak Next
Get the app
Playstore
Infraspeak Manager
Get the app
Playstore
© 2026 Infraspeak
Supported by
Logo Norte 2020Portugal 2020 logoFundo Europeu de Desenvolvimento Regional Logo