How maintenance request digitisation cuts downtime
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How maintenance request digitisation cuts downtime
How maintenance request digitisation cuts downtime
Most downtime starts before anyone picks up a spanner. Here’s how digital requests speed up reactive maintenance management, from report to fix.
Quality management in shopping centres: what to measure and why
Quality management in shopping centres: what to measure and why
Quality is one of the formal targets many shopping centre operations teams report on monthly, alongside things like parking performance, service charge costs, compliance and technical asset performance.
How to prepare shopping centres for peak demand periods
How to prepare shopping centres for peak demand periods
Unlike a lot of other retail settings, shopping centres run on a continuous cycle of footfall spikes, events, promotional campaigns and calendar dates that put pressure on infrastructure, suppliers, teams and the visitor experience.
Food courts: turning a critical area into an operational advantage
Food courts: turning a critical area into an operational advantage
For a lot of visitors, the food court is where a shopping trip turns into something longer. It's also where operational problems show up first.
How operational management shapes shopping centre occupancy
How operational management shapes shopping centre occupancy
Get infrastructure, security, climate control, cleaning, parking and maintenance right, and the whole place becomes easier for tenants to plan around.
The role of operational management in shopping centre security
The role of operational management in shopping centre security
How can you reduce risk in a shopping centre? Facilities management helps control contractors, incidents, evidence and operational response.
Shopping centre car parks deserve revenue centre status
Shopping centre car parks deserve revenue centre status
Parking is one of the most overlooked lines on a shopping centre's P&L. See how to treat the car park as a revenue centre, not just a maintenance job.
Obligations and best practice for compliance in Brazilian shopping centres
Obligations and best practice for compliance in Brazilian shopping centres
Which regulations affect shopping centres in Brazil? Fire safety, HVAC, workplace safety, accessibility and documentation all demand control, evidence and traceability.
How operational management contributes to ESG goals in shopping centres
How operational management contributes to ESG goals in shopping centres
How can you improve ESG in shopping centres? See where to start with energy, water, waste and asset lifespan, backed by facilities management.
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