How to manage contractors without spending your week chasing them
Contractor management, step by step: how to check, brief, track and measure contractors so jobs stop getting lost between your team and theirs.

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Contractor management, step by step: how to check, brief, track and measure contractors so jobs stop getting lost between your team and theirs.


Contractor management, step by step: how to check, brief, track and measure contractors so jobs stop getting lost between your team and theirs.

Three in four FM teams mix in-house and external crews. See where facilities management collaboration breaks down, and how to close the connection gap.

One in six FM teams (17.4%) can't give a single performance figure. See what the visibility gap hides and which facilities management KPIs to start with.

Nine in ten FM teams (90.5%) name manual work as their top pain, and software didn't fix it. Here's what to automate first and why it matters.

Retail maintenance management: six lessons from ALE-HOP on going from 350 to 500 stores without losing control. Includes the video of the full talk.

52.8% of UK FM teams name compliance as a pain. The evidence is spread across everyone who touches the building. Here's where to start.

More and more of the pressure on FM comes from outside the team. In 2027, more people will be asking FM questions it needs to answer quickly.

Managed well, multi-site retail facilities have a direct impact on margin, customer experience and brand image

Why reactive maintenance in small teams gets out of control, where the workflow breaks down and how to choose a system that reduces it.