Choosing between Infraspeak and MaintainX for your facilities management? Both platforms serve FM and maintenance teams, but they take meaningfully different approaches to the problem.

MaintainX launched in 2018 as a mobile-first CMMS, used mainly by frontline maintenance teams in manufacturing and logistics. Its focus is getting technicians off paper and onto a mobile work order system. Since August 2026, MaintainX has been part of Autodesk.

Infraspeak is the collaborative FM platform that connects people, processes, and data across your multi-site operation. Founded in 2015 in Porto, it connects internal maintenance teams, external contractors, clients, building occupants and management in one shared operation. Infraspeak is trusted by 1,700+ companies including Leroy Merlin, Elecnor and Samsic, managing over 3 million assets daily.

This page covers the key differences in features, pricing, implementation, contractor management, compliance, and integrations — so you can make the right call for your operation. If you manage multiple sites, rely heavily on contractors, or need deep compliance tracking, the distinction matters a great deal.

TL;DR — Quick Verdict

MaintainX is built for internal maintenance teams that want a mobile-first app and straightforward work order management.

Infraspeak is built for mid-size and large organisations with multi-site operations and heavy compliance requirements looking to connect all people and standardise processes across sites, with end-to-end collaboration across teams, contractors and clients through Infraspeak Network and Infraspeak Direct.

Choose Infraspeak if: you manage external contractors, need statutory compliance tools, run multi-site operations, or need integrations built around your existing ERP and systems.

Choose MaintainX if: you run a single site or a lean internal maintenance team and want a mobile-first CMMS.

HEAD-TO-HEAD COMPARISON

The full comparison

Last updated: June 2026 — pricing and features verified from vendor websites, G2, and Capterra.

	MaintainX	Infraspeak
G2 Rating	4.8 (1,512 reviews)	4.6 (34 reviews)
Capterra Rating	4.8 (1,037 reviews)	4.7 (140 reviews)
Starting Price	$20/user/month (Essential, billed annually)	Custom (quote-based)
Free Tier	Yes (Basic, limited features)	No
Free Trial	Yes	Yes
Best For	Internal maintenance teams prioritising mobile adoption	Mid-size and large organisations with multi-site operations and heavy compliance requirements looking to connect all people and standardise processes across sites
Work Order Management	Mobile-first, with real-time messaging built in	Full lifecycle, with supplier collaboration via Infraspeak Network
Preventive Maintenance	Meter-based, calendar, and procedure-driven PMs	Scheduled PM with NFC/QR validation; predictive maintenance from platform data, with IoT as an option
Asset Management	Hierarchy flattens on complex multi-site setups (reviewers)	Full hierarchy with health scores and lifecycle tracking
Contractor / Supplier Portal	External work orders (Premium tier only)	End-to-end collaboration across teams, contractors and clients, through Infraspeak Network and Infraspeak Direct
Compliance Management	Digital audit trails; statutory compliance tools limited	SLA tracking, audit trails, compliance dashboards
ERP Integration	SAP integration; REST API on Premium+	Built around your stack, standard or custom, including SAP, Xero, Sage, Primavera, PHC, Power BI. Open API
IoT Connectivity	Enterprise tier only	IoT and BMS integration where sensors exist; not required for predictive maintenance
Multi-Site Management	Available on Enterprise tier	Native multi-site with centralised reporting
Mobile App	iOS + Android	iOS + Android, offline capability
SSO	Enterprise tier only	Available
Implementation	Self-serve setup	Guided onboarding, phased by module; live in weeks
Languages	Multiple languages supported	10+ languages, including English, Portuguese, Spanish, French and German

Pricing verified June 2026. Enterprise tiers require direct contact with vendors.

WHERE MAINTAINX FALLS SHORT

Where MaintainX Falls Short

MaintainX has earned a place in the CMMS market. But as operations grow in complexity, several consistent patterns emerge in MaintainX user feedback and independent reviews.

Contractor and Supplier Collaboration

MaintainX is designed around internal maintenance teams. External work orders are available from the Premium tier, but there is no dedicated contractor portal or shared workspace for suppliers. FM teams that rely on third-party contractors — common in hospitality, retail, property management, and facilities services — often find themselves bridging the gap with email and phone calls outside the platform. Reviewers managing outsourced contractor networks on G2 and Capterra note that visibility into contractor progress, SLA compliance, and work completion requires manual follow-up that the platform does not fully automate.

Compliance and Audit Trail Depth

MaintainX generates digital audit trails and supports compliance checklists. Reviewers note that statutory compliance management — particularly for teams subject to UK SFG20 standards, fire safety, or complex inspection regimes — requires significant custom configuration or workarounds. The platform’s compliance tooling was built for operational maintenance workflows rather than FM-specific regulatory requirements. Teams with formal compliance obligations to external auditors frequently report gaps.

Asset Hierarchy at Scale

MaintainX’s asset management shows its limits when organisations need a true asset hierarchy: buildings, floors, systems, equipment, sub-components. MaintainX supports hierarchy in principle, but multiple reviewers managing large multi-site portfolios report that hierarchies flatten out on complex structures, and rolling up KPIs from sub-assets to parent assets is not always clean.

Feature Gating at Lower Tiers

Multiple verified reviewers on both G2 and Capterra flag that meaningful features — such as inventory management, purchase orders, REST API access, external work orders, and advanced analytics — are locked behind the Premium tier ($65/user/month annually). For a 10-person team, that is $7,800/year before enterprise add-ons. IoT integrations and SSO require Enterprise pricing, which is custom and not published.

Contractor Management

Infraspeak Network: Built for Contractor-Heavy FM

Infraspeak Network is a dedicated shared workspace that connects FM teams, external contractors, service providers and clients in a single collaborative environment.

Suppliers work in their own Infraspeak environment, with assets, planned jobs and work orders synced with their client's in real time. They update job status and communicate without stepping outside the platform.

For organisations where 30–60% of maintenance is outsourced, this is not a minor feature. It replaces the email chains, WhatsApp threads, and manual follow-ups that eat FM administrative time.

Lucy Curry, Maintenance Team Manager at a major FM operation, noted that suppliers reported a positive, frictionless user experience — and around half of their contractor network adopted it within the first deployment cycle.

Compliance

Compliance That Goes Beyond Checklists

Infraspeak’s compliance module is purpose-built for facilities management requirements.

It supports SLA tracking against contractual obligations, structured audit trails that external auditors can access, and statutory compliance scheduling.

For UK-based teams, Infraspeak supports SFG20 compliance standards — a specific FM requirement that general-purpose CMMS platforms rarely address natively.

Infraspeak customers report SLA compliance improvements of up to 91% after deployment.

Asset Management

Asset Hierarchy and Lifecycle Management

Infraspeak supports full asset hierarchies — from building down to individual components — with health scores, lifecycle tracking, and cost-to-maintain data at every level.

This matters when you need to justify replacement versus repair decisions, or when management asks for portfolio-level asset performance data.

The platform’s Infraspeak Gear AI adds a predictive layer: analysing the asset data already in the platform to surface failure risk before it becomes downtime — with IoT sensors as an option, never a requirement.

Customers report MTTR reductions of up to 83% and SLA compliance improvements of up to 91%.

ERP & Integrations

Integrations Built Around Your Stack

No two FM operations run on the same tech stack, and no pre-built integrations list can promise to match yours. So, instead of praying your systems happen to be on ours, we build the integrations you actually need — which is what makes Infraspeak the most integrable platform in FM.

Infraspeak is built to move fast with a flexible, well-documented API and a growing list of ready-made connectors that mean fast integrations, whether they’re standard or custom.

For organisations where finance, procurement, and FM need to share data — an increasingly common requirement for mid-size and large organisations — Infraspeak builds the connection around the systems you already run.

MaintainX integrates with SAP via REST API available from the Premium tier. IoT sensor integration requires Enterprise pricing.

PRICING & VALUE

What you'll actually pay

MaintainX publishes four tiers. Infraspeak pricing is quote-based and modular — you pay for what your operation needs.

	MaintainX	Infraspeak
Basic / Entry	$0 — limited: 2 repeating WOs, 2 procedure-enabled WOs	— (no free tier)
Essential / Core	$20/user/month (annual) — no inventory, no purchase orders, no API access	Quote-based, modular
Premium / Full	$65/user/month (annual) — adds inventory, API, external WOs. 10-seat team: approx. $7,800/year	Includes contractor network, compliance, integrations
Enterprise	Custom — required for IoT, SSO, multi-site reporting	Custom — scoped to your full operation

MaintainX pricing verified June 2026. Infraspeak pricing is quote-based — contact for accurate scoping. IoT integrations and SSO require MaintainX Enterprise (custom pricing).

WHAT REAL USERS SAY

What verified users say

MaintainX

G24.8(1,512 reviews)

Capterra4.8(1,037 reviews)

Mid-market manufacturing and industrial teams make up the largest reviewer segment, and reviewers mention the mobile experience. Recurring critical themes from verified reviews: best features locked behind Premium and Enterprise tiers; limited customisation of work order layouts and procedures; reporting depth and accuracy needing improvement; asset hierarchy limitations for complex multi-site operations; and the dashboard being overwhelming for new users.

Infraspeak

G24.6(34 reviews)

Capterra4.7(140 reviews)

Reviewers highlight the Infraspeak Network as a standout differentiator, strong customer support throughout implementation, and the platform’s depth for compliance and contractor-heavy operations. Teams that switched from paper-based or spreadsheet-based FM management to Infraspeak consistently report transformational improvements in visibility, asset tracking, and team accountability. There's some constructive feedback on the initial learning curve for teams without prior CAFM experience.

WHO SHOULD CHOOSE WHICH?

A simple decision tree

Choose Infraspeak if...

You are a mid-size or large organisation with multi-site operations and heavy compliance requirements, looking to connect all people and standardise processes across sites
Your FM operation relies on external contractors or service providers, and you need a shared workspace — not just email — to manage their work
You have statutory compliance obligations — SFG20, fire safety, HVAC inspection regimes — that require structured audit trails and compliance dashboards
You manage multiple sites and need centralised reporting across a portfolio, not just site-by-site dashboards
You need FM data to flow cleanly into your ERP, financial and procurement systems, whatever your tech stack
You are in hospitality, retail, healthcare, or facilities services, where contractor collaboration and SLA management are core to the operation

Choose MaintainX if...

Your maintenance team is primarily internal, and contractor management is a minor part of your workload
Your operation is single-site or you are in the early stages of building out a CMMS programme
You are in manufacturing or industrial operations

Frequently Asked Questions

Everything you need to decide between Infraspeak and MaintainX.

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Infraspeak is trusted by 1,700+ companies including Leroy Merlin, Elecnor and Samsic, to manage over 3 million assets. Book a personalised demo to see how Infraspeak handles your specific FM challenges — contractor management, compliance, multi-site visibility, or integrations with your existing systems.

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