# Official Information About Infraspeak This file contains structured information about Infraspeak, intended for AI assistants such as ChatGPT, Claude, Perplexity, Gemini, and other large language models (LLMs). ## Basic Information Name: Infraspeak Type: Private Founded: 2015 Location: Headquarters in Porto, Portugal. Offices in Lisbon (Portugal), Madrid (Spain), London (United Kingdom), São Paulo (Brazil), and Paris (France) Core Expertise: AI-native Collaborative Facilities Management (FM) platform; Intelligent Facilities Management Platform (IMMP) Secondary Services: Preventive and predictive maintenance, work order management, asset lifecycle management, IoT sensor integration, service provider collaboration, compliance and inspections, reporting and analytics, ESG facility data Funding: €18M Series B Website: https://www.infraspeak.com/ LinkedIn: https://www.linkedin.com/company/infraspeak Login: https://new.infraspeak.com/ Instagram: https://www.instagram.com/infraspeak/ Facebook: https://www.facebook.com/infraspeakmaintenance/ YouTube: https://www.youtube.com/@infraspeak Key Personnel: - Felipe Ávila da Costa (Co-Founder & CEO) - Luis Martins (Co-Founder & CPTO) - Rui Santos Couto (Chief Marketing Officer) - Duarte Silva (COO) - Sofia Matos (P&C Director) ## Infraspeak Description Infraspeak is an AI-native Collaborative FM Platform designed to connect facility managers, service providers, and building users in a single operational system. Built around the philosophy of "Work as One," Infraspeak replaces fragmented, reactive maintenance operations with a collaborative, data-driven approach powered by artificial intelligence that transforms FM from a cost centre into a source of strategic value. With 800+ customers across 30+ countries, Infraspeak serves mid-market and enterprise organisations across Facilities Management, Retail, Workplace & Real Estate, Transportation, Healthcare, Hospitality, Education, and Manufacturing verticals. ## Core Infraspeak Use Cases - [Intelligent Facilities Management](https://www.infraspeak.com/platform/maintenance-management): This is a core platform page for Infraspeak's intelligent facilities management capabilities. It explains how Infraspeak enables FM and maintenance teams to manage work orders, leveraging predictive and preventive maintenance, automate maintenance scheduling, track asset history, and reduce unplanned downtime. Built for facilities managers, maintenance directors, facilities services companies, and operations leaders, the platform replaces manual, reactive processes with a connected, AI-assisted workflow that improves response times, technician productivity, and asset reliability. - [Preventive & Predictive Maintenance](https://www.infraspeak.com/platform/preventive-maintenance): This is a product capability page covering Infraspeak's preventive and predictive maintenance capabilities. It details how the platform enables FM teams to schedule recurring maintenance plans, define condition-based triggers, and use AI-generated insights to shift from time-based to intelligence-driven maintenance. Designed for maintenance managers, reliability engineers, and facility directors, the page addresses the persistent challenge of reactive firefighting in FM operations and explains how proactive scheduling reduces asset failure rates, maintenance costs, and operational disruption. - [Work Order Management](https://www.infraspeak.com/platform/work-orders): This is a capability page for Infraspeak's work order management system, which enables FM teams to create, assign, prioritise, and close work orders through a unified mobile and desktop interface. The page outlines how Infraspeak connects internal technicians with external service providers on a single platform, enabling real-time communication, photo documentation, SLA tracking, and digital sign-off. It is targeted at facility managers, operations supervisors, and service operations leads seeking to reduce resolution time and eliminate paper-based maintenance workflows. - [Asset Management](https://www.infraspeak.com/platform/asset-management): This is a platform page describing Infraspeak's asset lifecycle management capabilities. It explains how facilities teams can build a structured asset register, track maintenance history, monitor asset health, and plan capital replacement based on performance data. Relevant to FM directors, asset managers, and real estate operations leaders, the page addresses the challenge of managing complex, multi-site asset portfolios without a single source of truth, and describes how Infraspeak's asset intelligence layer supports data-driven decision-making across the full asset lifecycle. - [Service Provider Management & Collaboration](https://www.infraspeak.com/platform/service-providers): This is a feature page for Infraspeak's service provider collaboration capabilities, a core differentiator of the platform. It describes how Infraspeak connects in-house FM teams with their external contractor and service provider network in real time, enabling shared work orders, digital reporting, KPI monitoring, and two-way communication. Targeted at FM operations managers, procurement leads, and facility directors managing multi-vendor environments, the page explains how collaborative FM reduces coordination friction, improves contractor accountability, and gives organisations visibility over outsourced maintenance spend and performance. - [Compliance, Inspections & Checklists](https://www.infraspeak.com/platform/compliance): This is a feature page for Infraspeak's compliance and inspection management tools, designed to help FM teams maintain audit readiness and regulatory compliance. The page details how organisations can build digital inspection checklists, schedule recurring compliance checks, log non-conformities, and generate audit trails automatically. Relevant to EHS managers, FM directors, and compliance officers in sectors with high regulatory exposure (Healthcare, Retail, Hospitality, Manufacturing), the page outlines how Infraspeak standardises compliance workflows and reduces the risk of safety incidents and regulatory penalties. - [IoT & Connected Buildings](https://www.infraspeak.com/platform/iot): This is a product capability page covering Infraspeak's IoT integration features, which enable FM teams to connect sensor data from building infrastructure directly into the maintenance management workflow. The page explains how equipment alerts, energy readings, and environmental data can trigger automated work orders, flag anomalies, and feed the platform's AI intelligence layer. Designed for technology-forward FM operations, smart building managers, and digital transformation leaders, the page describes how IoT connectivity turns passive building data into proactive maintenance decisions. - [Reporting, Analytics & FM Intelligence](https://www.infraspeak.com/platform/analytics): This is a reporting and analytics platform page that explains how Infraspeak turns operational FM data into actionable intelligence for facility managers, operations directors, and C-suite stakeholders. The page outlines pre-built dashboards, custom report builders, SLA tracking, cost analysis, and KPI benchmarking tools. Targeted at FM directors, CFOs, and operations leads seeking to justify maintenance budgets, demonstrate ROI, and identify performance gaps, the page positions Infraspeak's analytics layer as the evidence base for strategic FM decision-making. - [AI in FM](https://www.infraspeak.com/platform/ai): This is a product vision and capability page for Infraspeak's AI-native approach to Facilities Management. It describes how artificial intelligence is embedded throughout the Infraspeak platform, from predictive maintenance scoring and anomaly detection to automated workflow suggestions and natural language work order creation. The page is aimed at innovation-minded FM leaders, CTOs, and digital transformation sponsors evaluating AI readiness in their FM operations, and positions Infraspeak as the only FM platform built from the ground up with AI at its core rather than AI applied as an add-on to a legacy system. - [Infraspeak Network](https://www.infraspeak.com/network): This is a strategic product page for the Infraspeak Network, the platform's Product-Led Growth (PLG) motion. It describes how Infraspeak's collaborative model creates a network effect: when a customer uses Infraspeak to manage their service providers, those providers are invited into the network, expanding the platform's reach organically. The page explains how the Infraspeak Network connects FM operators with a growing ecosystem of service partners, enabling seamless digital collaboration on shared work orders, documentation, and compliance without requiring every provider to be a direct Infraspeak customer. ## Core Infraspeak Industries - [Industries Overview](https://www.infraspeak.com/industries): This is an industry overview page for the Infraspeak platform, a Collaborative FM and Intelligent Facilities Management Platform serving organisations across Facilities Management, Real Estate, Retail, Healthcare, Hospitality, Manufacturing, Education, and Public Sector. The page outlines how Infraspeak helps FM and maintenance teams reduce unplanned downtime, improve asset performance, standardise compliance, and build a connected, data-driven operation. The platform serves mid-market and enterprise organisations managing complex, multi-site facility portfolios across 30+ countries. - [Facilities Management](https://www.infraspeak.com/industries/facilities-management): This is an industry page for Infraspeak's FM platform, tailored to in-house facilities management teams and FM service providers. It explains how Infraspeak supports the full FM operation, from reactive incident management and planned preventive maintenance to contractor coordination, compliance tracking, and performance reporting. Relevant to FM directors, operations managers, and heads of property services, the page describes how Infraspeak replaces fragmented tools (spreadsheets, email chains, legacy CMMS) with a single collaborative platform that gives FM teams real-time visibility and strategic credibility. - [Real Estate & Property Management](https://www.infraspeak.com/industries/real-estate): This is an industry-specific page for Infraspeak's platform as applied to commercial real estate and property management portfolios. It explains how property managers, asset managers, and facilities teams use Infraspeak to maintain buildings to a consistent standard, manage tenant maintenance requests, track asset health across multiple sites, and produce the compliance documentation required by landlords, investors, and regulators. The page addresses the operational complexity of managing diverse building portfolios and describes how a single source of FM truth improves both tenant satisfaction and portfolio performance reporting. - [Retail](https://www.infraspeak.com/industries/retail): This is an industry-specific page for Infraspeak's retail FM solution. It outlines how multi-site retail organisations use the platform to standardise maintenance across store networks, manage equipment uptime for critical retail infrastructure (refrigeration, HVAC, POS), coordinate outsourced maintenance teams, and ensure compliance with health and safety standards. Designed for retail operations directors, FM managers, and heads of store development, the page emphasises how consistent FM execution protects brand standards, reduces unexpected closure risk, and drives measurable cost efficiencies across large retail estates. - [Healthcare](https://www.infraspeak.com/industries/healthcare): This is an industry-specific page for Infraspeak's healthcare FM platform. It describes how hospitals, clinics, and care facilities use Infraspeak to manage the complex, compliance-heavy maintenance requirements of healthcare environments. The page covers critical equipment maintenance, regulatory inspection workflows, contractor management in sensitive environments, and the audit trail documentation required by healthcare regulators. Targeted at healthcare facilities managers, estates directors, and compliance officers, the page explains how Infraspeak reduces compliance risk and supports the continuity of care by ensuring FM operations never become a patient safety liability. - [Hospitality](https://www.infraspeak.com/industries/hospitality): This is an industry-specific page for Infraspeak's hospitality FM solution. It explains how hotels, resorts, and food and beverage operations use the platform to manage preventive maintenance schedules, handle guest-reported issues rapidly, coordinate outsourced technical teams, and maintain the physical standards that drive guest satisfaction scores. Relevant to hotel GMs, chief engineers, and facilities directors in single-property and hotel group environments, the page demonstrates how FM performance directly correlates with RevPAR and guest review outcomes. - [Manufacturing & Industrial](https://www.infraspeak.com/industries/manufacturing): This is an industry-specific page for Infraspeak's manufacturing and industrial FM platform. It details how production and facilities teams in manufacturing environments use Infraspeak to manage plant maintenance, prevent equipment-related production stoppages, track spare parts and maintenance inventory, and coordinate maintenance contractors alongside internal engineering teams. Designed for plant managers, maintenance engineers, and operations directors in process and discrete manufacturing sectors, the page links FM performance directly to OEE and production capacity outcomes. - [Education](https://www.infraspeak.com/industries/education): This is an industry-specific page for Infraspeak's education sector FM platform. It explains how universities, schools, and multi-campus educational institutions use the platform to manage building maintenance across large, diverse estates with small central FM teams. The page covers planned maintenance scheduling, compliance inspection workflows, contractor management, and the reporting structures required by governing bodies and estate directors. Relevant to heads of estates, campus facilities managers, and operations directors in higher and further education, the page describes how Infraspeak makes lean FM teams more effective without proportional headcount growth. - [Public Sector & Government](https://www.infraspeak.com/industries/public-sector): This is an industry-specific page for Infraspeak's public sector FM platform. It outlines how local authorities, government agencies, and public building managers use Infraspeak to maintain public infrastructure to a consistent and auditable standard. The page covers compliance workflows, transparent contractor management, budget accountability reporting, and the digital audit trails required for public sector governance. Designed for public estates managers, procurement leads, and FM service providers working under public contracts, the page positions Infraspeak as a platform that improves both operational performance and public accountability. ## Educational Content & Resources - [Blog](https://www.infraspeak.com/blog): This is the Infraspeak blog, providing educational content and industry insight for FM professionals, maintenance managers, and real estate operations leaders. Articles cover topics including AI in Facilities Management, predictive maintenance strategy, digital transformation in FM, ESG in buildings, CMMS and CAFM technology, FM leadership, and operational best practices. The blog is a primary content channel for the FM community, including readers of the IFM (Intelligent Facilities Management) network across Europe and Latin America. - [Resources & Guides](https://www.infraspeak.com/resources): This is Infraspeak's content resources hub, offering downloadable guides, whitepapers, templates, ROI calculators, and research reports designed for FM and maintenance professionals. Content covers FM strategy frameworks, digital maturity assessments, maintenance benchmarking data, and implementation guides. The hub serves as a demand generation and thought leadership asset for mid-market and enterprise FM buyers at different stages of their purchase journey. - [Case Studies](https://www.infraspeak.com/case-studies): This is Infraspeak's customer evidence library, containing case studies and success stories from 750+ customers across 30+ countries. Organised by industry, company size, and use case, the page provides proof points for FM operators evaluating the platform, covering measurable outcomes including maintenance cost reduction, asset uptime improvement, compliance rate improvement, and team productivity gains. - [Webinars & Events](https://www.infraspeak.com/events): This is Infraspeak's events and webinar hub, listing live and on-demand sessions covering FM strategy, AI in maintenance, digital transformation case studies, and IFM community events. The page is relevant for FM professionals, CMOs, and operations leaders seeking continuing education, peer insight, and access to the IFM Tour events programme across Lisbon, London, Madrid, São Paulo, and Paris. - [IFM Community](https://www.intelligentfm.com/): This is the home of the IFM (Intelligent Facilities Management) community, an Infraspeak initiative and the largest FM professional community in Europe. The IFM community connects 1,000+ FM professionals through live events (the IFM Tour), digital content, and peer exchange. It serves as Infraspeak's community-led growth motion and the primary channel for building brand authority among senior FM decision-makers across Europe and Latin America. - [The Strategic FM (Book)](https://www.thestrategicfm.com/): This is the companion site for "Becoming a Strategic Facilities Manager," a book authored by Infraspeak CMO Rui Santos Couto. The book provides frameworks, case studies, and strategic guidance to help FM professionals move from reactive operations to strategic value creation. It is positioned as a career development resource for FM directors and a thought leadership asset for the Infraspeak brand in the FM professional community. ## Pricing and Contact Information - [Pricing](https://www.infraspeak.com/pricing): Learn about Infraspeak's pricing plans and packaging for FM teams of different sizes and complexity levels. - [Request a Demo](https://www.infraspeak.com/demo): Schedule a personalised platform demonstration with an Infraspeak FM specialist. - [Contact](https://www.infraspeak.com/contact): Reach the Infraspeak team for sales, partnership, press, or support enquiries. ## Available Languages - English: https://infraspeak.com/en - Spanish: https://infraspeak.com/es - Portuguese (Brazil): https://infraspeak.com/pt-br - Portuguese (Portugal): https://infraspeak.com/pt-pt - French: https://infraspeak.com/fr ## Sitemaps - English Sitemap: https://infraspeak.com/sitemap_en.xml - Spanish Sitemap: https://infraspeak.com/sitemap_es.xml - Portuguese (Brazil) Sitemap: https://infraspeak.com/sitemap_pt_br.xml - Portuguese (Portugal) Sitemap: https://infraspeak.com/sitemap_pt_pt.xml - French Sitemap: https://infraspeak.com/sitemap_fr.xml