How Infraspeak is making a difference in Strata's digital transformation

About Strata

Operating since 2007, Strata is a leading figure in the facilities management (FM) sector in the UK, offering services such as preventive and reactive maintenance, office space adaptation, and storage/logistics solutions.

It serves industries including luxury retail, offices, and private residences, guided by three essential pillars: service, quality, and collaboration.

The Challenges

The quest for innovation and excellence

• To maintain leadership, Strata needed to offer more innovation to its clients without compromising service quality.

• The COVID-19 pandemic brought new concerns, particularly regarding indoor air quality, which needed addressing.

Flexibility and integration as requirements

• Operating in a constantly growing and changing sector, Strata sought a technological partner capable of keeping pace with their business evolution.

• Software integration and specific functionalities were crucial, especially to ensure full compliance.

‘Strataspheric' collaboration and integration.

Considering the identified challenges and after market consultation, Strata chose Infraspeak as their technological partner to enhance their FM operations. One of Infraspeak's attributes that greatly influenced this decision was shared values such as human interaction and transparency. Both Strata and Infraspeak see their clients' business as their own and believe collaboration leads to greater success.

Alongside this business alignment, Infraspeak's platform capabilities met Strata's needs perfectly. Flexibility, intelligence, and the ability to provide truly collaborative management by offering a shared workspace made Infraspeak the ideal solution. Another critical attribute was its versatility, which facilitated features like Customer Satisfaction — an integrated app for client feedback, fostering and strengthening trust with stakeholders.

This powerful integration capability is possible because Infraspeak is a platform built from the ground up. This sets it apart from competitors, enabling it to fit into different technological ecosystems, adapting and growing alongside them. Evidence of this includes direct integration with the SFG20 standard — the British industry standard for building maintenance — simplifying and enhancing compliance management. Another example is the Airthings pilot project, tested at Strata facilities, aimed at innovatively addressing client demands for indoor air quality post-pandemic.

Strata's near future plans include integrating an accounting tool, which will make a difference in the day-to-day operations of purchasing and finance departments. Implementing two-factor authentication and integrating data analysis software like Power BI are other imminent objectives. Throughout this journey, the Strata team will benefit from support from Infraspeak's specialists and resources such as the Infraspeak Academy. In summary: a 'stratospheric' partnership!